Shipping policy
At AQUUDIGITAL, we exclusively sell digital products and downloadable content. No physical goods are shipped from our store.
How You Receive Your Purchase
As soon as your payment is completed, you will receive an instant download link giving you immediate access to your purchased item. There is no waiting period — your files are available right after checkout, either:
- Directly on the order confirmation/thank-you page, and/or
- Via email delivery to the address provided at checkout
Because Our Products Are Digital
- No shipping labels or packaging
- No tracking numbers
- No physical inventory
- No warehouse fulfillment or shipping delays
What We Offer
Our catalog may include:
- Digital designs
- Templates
- Graphics
- Downloadable files
- Other creative digital assets
Access & Delivery Issues
If you complete your purchase but don't see your download link, please check your email's spam/junk folder first, as delivery emails can sometimes be filtered there. If you still can't access your file, contact our support team and we'll resend your download link promptly.
Acknowledgment
By completing a purchase from AQUUDIGITAL, you acknowledge and agree that all items sold are non-physical, digital products delivered electronically and instantly — not physical merchandise.
Need Help?
For delivery assistance, download issues, or general questions, reach out to us anytime through our support channels. We're happy to help.